Operations Management Services

Root Cause Analysis and Solutions of multivendor RAN incidents

Reduce Time Wasted on Root-Cause Analysis cellsenal delivers proactive service that helps identify the root-cause of  issues so they can be fixed before users are impacted. Cellsenal provides insight into all service dependencies based on continuous monitoring of the infrastructure, and offers contextual workflows that help the user to detect the root-cause with a few clicks of a mouse. In essence, cellsenal enables you to:

  • Assure business service availability/continuity and protect the user experience
  • Become more agile in delivering new services faster, at scale and with higher quality
  • Reduce time spent in the war room
  • Reduce operations and support cost and complexity
  • Accelerate problem resolution capabilities by proactively detecting service degradations and resolving issues before they impact end-users

Customer Experience Improvement

As Internet of Things (IoT) devices infiltrate people’s homes and offices, consumers increasingly look for IoT experiences that are monitored, personalized, improved, and updated with new features such as:

  • Tracking
  • KPIs Monitoring
  • Faster Resolution
  • Improved network quality

Centralized Ticketing System (CTS)

CTS is intended to be a one stop solution for all teams involved in RAN Delivery.

  • Complete Workflow Management
  • Dashboard view for each stakeholder
  • Customizable & Scalable Solution for one, more or all stages/tasks
  • Web based Solution
  • Email Alerts for each task/subtask.
  • Customized Reports
  • Customizable Exports

Centralized Network Triage Solution

Proactive Service Triage Empowers You to Innovate with Confidence In the era of Digital Transformation, enterprises are constantly pressured to innovate by delivering IP services faster, at scale and with higher quality. As such, service degradations and outages are not an option. CellSenal helps you to proactively detect and resolve service issues by harnessing the full power of IP Intelligence.